According to Turkish Law, customers are eligible to return their purchases with in 14 days without a need of explanation.
However, depending on the type of the products, returns and exchanges may or may not be available.

RETURN ELIGIBILITIES for ISTANBUL STORE Purchases

*We don’t offer any EXCHANGES. 

In Stock Items
Made to Order Items
Custom Order, STAGE Items
Sale Items, Clearance Items
14 days Return Policy

*If an alteration has applied to a clothing or dance-wear, it will be considered as FINAL SALE
14 days Return Policy     

*If an alteration has applied to a clothing or dance-wear, it will be considered as FINAL SALE
NO RETURNS will be accepted NO RETURNS will be accepted
  • All items must be in their original packaging with product tags intact and receipt
  • All items must be unworn, unused, unwashed and in its original condition
  • Footwear should have no scuff marks on its outsole
  • Originals receipts would need to be included
  • All items would need to be purchased originally
  • All items must be in their original packaging with product tags intact and receipt
  • All items must be unworn, unused, unwashed and in its original condition
  • Footwear should have no scuff marks on its outsole
  • Originals receipts would need to be included
  • All items would need to be purchased originally
N/A N/A
20 Euro Restocking Fee
*If an alteration has applied to a clothing or dance-wear, it will be considered as FINAL SALE
*For the clothing or dance-wear, We only alter ONCE, all other alterations must to be paid. 

RETURN ELIGIBILITIES for ONLINE Purchases

*We don’t offer any EXCHANGES or REFUNDS for ONLINE STORE Orders

*Before ordering, please make sure to check our Sizing Guide, if you are not sure about your size, please contact us at dress@touchlineclothing.com .
We will be happy to advice the correct size for you, HOWEVER, if the item that you purchased doesn’t fit, we won’t be responsible for the item. 
*No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items.
For all your questions, please visit our Order Information page. 

You can also check our Istanbul Store and our calendar for Festivals / Marathons that we will attend.