SHIPPING & DELIVERY

 When will my order be processed?

All orders will be processed within 2 working days, excluding weekends and public holidays. Time stated is based on Istanbul Time

How long will it take for me to receive my order?

The Standard courier delivery time frame is approximately 15 working days via Post Office and the Express courier is approximately 5 working days via UPS from the time of placing your order. For all international deliveries, the time taken is dependent on customs.

How can I track my delivery?

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with UPS

For Standart deliveries with Post Office, we can’t provide tracking number.

For Express deliveries with UPS , you may track your orders here

What are the shipping charges like?

Post Office is available with charge of $25.00 and it takes approximately 10-20 working days to reach you from the time of order. Unfortunately, Post Office doesn’t provide tracking 

Standart Shipping – is available with charge of $35.00 and it takes approximately 7-10 working days to reach you from the time of order.

Express Shipping – is available with charge of $45.00 and it takes approximately 3-6 working days to reach you from the time of order.

Orders over 299 EUROS, qualifies for FREE EXPRESS SHIPPING

Duties and Taxes

You are responsible for duties and taxes. All items entering a foreign country are subject to customs inspection and assessment of the duties and taxes in accordance with that country’s national laws.